FEATURED BLOG

From Passive Tools to Power Partners: Why AI-Empowered Virtual Assistants Are Transforming Home Care Agencies

Imagine this: your agency running smoother than ever, caregivers spending more time caring instead of wrestling with paperwork, and your ROI chart looking like it’s on rocket fuel. Now imagine this transformation being driven not by another monitoring device or dashboard—but by a living, breathing, thinking colleague in the form of an AI-empowered Virtual Assistant. […]

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Beyond Schedules: How Empathy-Driven Communication Transforms Caregiver Retention

Webinar facilitated by Becky Reel | Powered by Ascension Business Solutions What if retention wasn’t just a metric—but a reflection of how seen your caregivers feel? In the world of home care, it’s easy to focus on filling shifts, maintaining compliance, and meeting KPIs. But behind every scheduled hour is a caregiver—a person navigating real-life

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From Setbacks to Significance: What HCAF HomeCareCon 2025 Taught Me About Service, Leadership, and Letting Go

Delayed flights. Rainstorms. A long travel day just to get to Orlando. That’s how my HomeCareCon 2025 experience began. But as soon as I walked into that bright, buzzing exhibit hall—and saw our Ascension Business Solutions booth come to life at Booth #313—my exhaustion faded. In its place: a deep sense of purpose. This wasn’t

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The Heart Behind the Hustle: What I Learned from Visiting a Home Care Team in San Antonio

By Regina, Founder of Ascension Business Solutions  For Home Care Agencies Ready to Lead with Heart Last week, I had the absolute honor of flying into San Antonio for a site visit with one of our newest clients, Caring Senior Services. Now, I’ve been in health care for over 15 years, and I’ve had the

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This Summer, Choose Connection Over Chaos: How Home Care Agency Owners Can Reclaim Their Time and Strengthen Client Relationships

While Regina, our founder, spends her summer in Maui making beautiful memories with her parents, sisters, her loving husband, and children — are you still stuck behind a desk, answering calls and putting out fires? July is Social Wellness Month, and there’s no better reminder that connection is at the heart of everything we do

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🏥 What the Home Care Industry Can Teach You About Burnout — And How Virtual Assistants Can Help You Reclaim Your Life

Running a home care agency isn’t for the faint of heart. You started this journey because you care deeply about people — you want to make a real difference in the lives of clients and their families. But in the process of caring for others, many home care owners neglect to care for themselves. This

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Why Innovative Virtual Assistance is the Key to Thriving in Home Care

Running a home care agency is more than just delivering care — it’s about navigating an ever-changing landscape. From new regulations to increased competition and client expectations, standing still is simply not an option. If you want your business to flourish in this dynamic environment, it’s time to embrace innovation and explore the power of

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Elevating Your Home Care Intake Strategy: Expert Insights from Sarah Barker & Ascension Business Solutions

In the home care and senior care industry, your intake call is more than just a formality—it’s the first opportunity to build trust, offer reassurance, and form meaningful relationships with families in need. In a powerful training session hosted by Ascension Business Solutions (ABS), our team of Virtual Assistants (VAs) had the privilege of learning from

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Why Home Care & Health Care Agencies Can’t Afford to Ignore SOPs

And How Virtual Assistants from Ascension Business Solutions Make It Happen In the fast-paced world of home care and health care, the strength of your agency isn’t just in the quality of care—it’s in the systems you build behind the scenes. When clients rely on your team for compassion, professionalism, and timely service, there’s no

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